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No-Risk Money Back Trial • Lifetime Warranty • Easy Payments

THE TRU-DIAMONDS UNIQUE TRIPLE GUARANTEE

At Tru-Diamonds™ our mission is to help you build your ideal jewellery collection. With this in mind, your complete satisfaction is our number one priority, that’s why we give you three unique and comprehensive Guarantees that are unmatched by any other jewellery company we know of.


30-Day No-Risk Guarantee


Every piece of Tru-Diamonds™ jewellery comes with our 30-Day No-Risk Guarantee:

You have a full 30-days to decide, so try it on...show it to friends or family and, in the unlikely event that you’re not delighted, return it for a full and prompt refund of your purchase price. (In keeping with retail best practice, items bought on a sale or at a discount are refunded as a store credit, to use on a future purchase, unless you request a cash refund when logging your return).

Lifetime Gemstone Guarantee


Tru-Diamonds™ gems last a lifetime. But, in the unlikely event that any of your gems get damaged or dislodged from their mountings, we’ll replace your jewellery piece with a brand new one for a nominal fee of 15% of its regular Retail Selling Price (RSP) at the time of replacement and we’ll ship it to you free within the UK. If you only require the stone, no fee will be charged

Lifetime Replacement Warranty

Tru-Diamonds™ settings can last a lifetime with proper care. But contact with lotions, creams, perfume, detergents, grit, dirt, etc. can have an impact on the longevity of your setting. So, if your setting does become worn or tarnished, we’ll replace it with a brand new one for just 15% of our regular Retail Selling Price (RSP) at the time of replacement and we’ll ship it to you free within the UK. If your mounting is defective in manufacture, no restocking fee will be charged.



For details on how to claim in terms of all three Guarantees, click here.

 
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